Our Services
At OCM, we are proud to offer a print-to-order service for all of our products. This means that each item is printed specifically for your order, and we do not carry any excess inventory. We strive to process all orders in a timely manner, but please note that due to the nature of print-to-order, processing times may be slightly longer than with traditional e-commerce sites.
Benefits of using OCM:
- Quality Control: Each item we produce is inspected and quality checked to ensure that you receive a high-quality product. Our team carefully monitors the printing process to make sure that colors are accurate, images are sharp, and the final product meets our high standards.
- Environmentally Friendly: By only producing what is needed, we are able to significantly reduce our environmental impact. This is a benefit for both our customers and the planet.
- No Excess Inventory: Our print-to-order service means that we don’t hold excess inventory or have to discount items to clear out stock. This allows us to keep our prices competitive and offer a wider range of designs and products.
- Customization: Our print-to-order service also allows us to offer customization options for many of our products. This means that you can personalize your order with your own text or images, creating a unique and one-of-a-kind item.
We believe that our print-to-order service offers a superior experience compared to print-on-demand services, which often have lower quality control standards and longer processing times. By choosing OCM, you can trust that you are receiving a high-quality product that is produced with care and attention to detail.
Our Commitment
At OCM, we may be a small home-based business, but we are dedicated to upholding the highest standards of quality control. We strive to provide our valued customers with products that rival those of larger, established brands. Despite our size, we take quality seriously and follow meticulous procedures to ensure the satisfaction of every customer.
Supplier Selection: We understand that quality begins with sourcing the right materials. That’s why we carefully select suppliers who share our commitment to delivering superior materials that meet our stringent quality standards. We work closely with our suppliers to ensure consistency and reliability in the materials we use.
Handcrafted with Care: Each item in our collection is lovingly handcrafted by our small team. We pay attention to every detail, ensuring that our products not only look great but also meet the high standards we set for ourselves.
Thorough Inspection: We personally inspect every item before it is shipped to our customers. Our quality control process involves a meticulous examination of each garment to detect any imperfections or flaws. We want our customers to receive products that are not only visually appealing but also free from defects.
Customer-Focused Approach: We believe in the importance of customer satisfaction. If, by chance, a customer receives a product that does not meet their expectations, we have a hassle-free return and exchange policy in place to ensure their satisfaction.
As a small home business, we are dedicated to growing and providing our customers with exceptional products that are on par with those offered by larger brands. While we may be just starting out, we are committed to constantly improving our processes to ensure the highest quality standards are maintained.
Sustainability and Ethics Policy
At Off Chain Merch (OCM), we are committed to conducting our business in a sustainable and ethical manner. We recognize the importance of minimizing our environmental impact and upholding high ethical standards throughout our operations. This sustainability and ethics policy outlines our principles and guidelines to ensure that we fulfill our responsibility to the environment and society.
- Environmental Sustainability
1.1 Waste Reduction: We strive to minimize waste generation in our operations. We actively seek ways to reduce, reuse, and recycle materials, aiming to minimize the environmental footprint of our business.
1.2 Responsible Packaging: We use eco-friendly packaging materials whenever possible and prioritize packaging that is recyclable or made from recycled materials. We encourage customers to recycle or reuse our packaging.
1.3 Sustainable Printing Practices: We employ eco-friendly printing techniques and use non-toxic, water-based inks. We continuously explore sustainable alternatives and technologies to improve our printing processes.
1.4 Energy Efficiency: We promote energy-efficient practices throughout our facilities. We strive to conserve energy, utilize energy-efficient equipment, and seek renewable energy sources when feasible.
- Supply Chain and Product Ethics
2.1 Supplier Compliance: We partner with suppliers who share our commitment to sustainability and ethical practices. We ensure that our suppliers adhere to fair labor standards, environmental regulations, and ethical sourcing principles.
2.2 Fair Labor Practices: We support fair and safe working conditions for all individuals involved in our supply chain. We uphold the principles of fair wages, non-discrimination, and respect for workers’ rights as outlined by international labor standards.
2.3 Ethical Sourcing: We source materials from suppliers who uphold responsible sourcing practices, ensuring that the materials used in our products meet ethical and environmental standards.
2.4 Animal Welfare: We are committed to cruelty-free practices. We do not use materials derived from endangered species or participate in any practices that harm animals.
- Social Responsibility
3.1 Diversity and Inclusion: We celebrate diversity and foster an inclusive environment within our company. We respect and value individuals of all backgrounds, regardless of race, ethnicity, gender, religion, sexual orientation, or disability.
3.2 Community Engagement: We actively engage with and contribute to our local community. We support initiatives and organizations that promote social well-being, education, and environmental conservation.
3.3 Customer Satisfaction and Transparency: We prioritize customer satisfaction by providing high-quality products and excellent service. We maintain transparency by clearly communicating our sustainability practices and ethical standards to our customers.
- Continuous Improvement
4.1 Measurement and Monitoring: We regularly assess and monitor our sustainability performance, setting measurable goals and targets to drive continuous improvement.
4.2 Collaboration and Innovation: We collaborate with stakeholders, industry partners, and experts to share knowledge, exchange best practices, and drive innovation in sustainable and ethical practices.
4.3 Compliance and Regulations: We comply with all applicable environmental and ethical regulations and strive to exceed these standards whenever possible.
By implementing this sustainability and ethics policy, we aim to make a positive impact on the environment, society, and the industry. We recognize that sustainability is an ongoing journey, and we are committed to continuously improving our practices to create a better future for all.